Frequently Asked Question
Where can I buy your clothes?
We exclusively offer our Pieces on our official Online-Shop.
What kind of style do you have?
We are focussing on making our pieces Innovative, Futuristic, Elegant and Clean.
How can I reach out for support or inquiries?
Through social media platforms like Instagram or the online shop's contact page: Support
What is your return/exchange policy?
Free returns within 14 days of receipt for orders from Switzerland, Germany, Austria, Italy, France, and the United Kingdom. Traumann does not cover the costs for returns. Shipping and Return policy
Do you ship internationally? What are the shipping costs and delivery times?
Yes. Shipping information can be found here
Can I track my orders? How?
Yes, on our online shop. Here
Any care instructions for the clothes?
Refer to the washing instructions provided.
Do you offer gift cards, and how can I purchase and use them?
Yes, you can buy Gift Cards exclusively on our online shop.
What payment methods do you accept?
Payment methods can be found here
How can I stay updated on new releases and promotions?
You can stay updated by registering for the newsletter or subscribing to the Instagram page.
Can I request custom or personalized items? If yes, how?
Get in touch with us via the Support Form