Returns
Returns Policy
1. Introduction
Thank you for shopping with us, if you are not satisfied with your purchase we are here to help.
2. Returns Policy
Orders may be returned within 14 days of the date of delivery for exchange, store credit or refund.
When returning items please include the return form: traumann.ch/pages/return
Returns will be processed within 2 days.
3. Shipping Costs
You are responsible for shipping costs for all returns.
4. Exceptions
The following items do not qualify for returns: discounted items, items marked as final sale and personalized items.
5. Contact Us
If you have any questions, please contact customer service.
Call us at:
+41 76 730 16 69
Email us at:
support@traumannclo.ch
All returns must be shipped to the following address:
Traumann KLG
Attention:
Customer Service
Breitenweg 6
Stans, Nidwalden, 6370
CH